You can use this drop down to filter by previous PMS system usedRobb ScottDyer & Scott Opticians (2 Sites)
Joined in 2009 | Previous System - IRIS
Optix has enabled us to feel secure in our patient records and given us detailed knowledge of how the business is functioning on a daily basis. After nearly 30 years of running the business "by the seat of our pants" it has given us great peace of mind and a secure basis to grow the business. The Read more BI is a mine of information and Optix itself is constantly improving and actually listens to its client base and implements changes that are requested. Nothing is perfect but the guys at York try to deliver as near as damn it
Paul Graves Bodys Opticians (3 Sites)
Joined in 2008 | Previous System - See 20/20
Using our previous practice management systems, and we've had a few, always felt like wading through treacle, by comparison using Optix feels like swimming with the tide under us.
Michael FairbairnFairbairn Opticians (2 Sites)
Joined in 2011 | Previous System - Optisoft
I just want to say we should have had Optix software a long time ago, although since 2011 we have never looked back. The product and service are second to none. Our staff are happier and have more time to spend with our patients and customers.
Thanks again Trevor and team
Luisa Simo Plymouth University
Joined in 2012 | Previous System - New setup
We have installed Optix in our University clinic because its highly clinical approach. We believe our students will find it easy to learn. The technical support offered is excellent.
Simon FalkSimon Falk Eyecare
Joined in 2013 | Previous System - See 20/20
We had planned a 3 month window in which to change PMS systems to Optix. Our previous supplier decided they would threaten to cut us off over a bank holiday weekend. The team at Optix, sorted data transfer and had us up and running and trained enough to work within 3 days.
Having now used the Read more system for less than 40 days, it is already like a good friend. What we don't know, support sort quickly and the system is so intuitive, you can generally work it out.
As for the business intelligence, we have barely scratched the surface, but we know we are empowered"
Our senior receptionist who has embraced, grudgingly IT over the years commented the other day "I really like this new system"
Says it all really
Paul BreenBreen Opticians
Joined in 2012 | Previous System - New setup
I can highly recommend Optix .The whole package-software,staff and back up are first class and it has made running our first practice so much easier.Nothing is too much trouble to Trevor and his team.Pretty much a hassle free experience and long may it continue!!
Brenda McKernanEyeworks London
Joined in 2010 | Previous System - New setup
Optix is a fantastic system that is the backbone of our practice. It has many sophisticated applications like the Direct Debit system and marketing function yet it is simple and intuitive to use. Whats-more the support staff are friendly and patient and really take on board your comments and Read more suggestions. It is a great system with great people behind it, that is constantly evolving and innovating. I couldn't be without it.
Nawal Dave Dave Opticians
Joined in 2012 | Previous System - SAS
After a whole year of indecision over which new computer system to install in our practice, in August 2012 I finally decide to install Optix because I liked the idea of a system that is constantly updated, providing constant support and constant offsite backup of data using the latest cloud Read more system.
I also liked the idea that there is no long term contract and that Optix provides the appropriate hardware and Internet connection. It really is a one stop shop.
The initial installation, was smooth and trouble free, support has been fantastic even though early on we were calling several times a day with the most trivial problems. The fact that they can remotely access your computer and take you through the system is extremely effective. All the staff at Optix are very knowledgeable and whoever you speak to is able to guide you.
So far I have been very happy with the software, all the team find it very easy to use and new members of staff need very minimal training to use it. NHS reconciliation and the till/BI modules work very well for us. I have gained on the monthly NHS returns because we can easily cross check the number of GOS forms that have to be submitted and nothing gets lost!
I am looking forward to moving on to phase 2 where we will utilise some of the modules that we do not yet use such as full dispensing and contact lenses.
Tushar Majithia Lunettes Opticians (3 Sites)
Joined in 2010 | Previous System - Optisoft
Choosing Optix for our PMS is one of the best decision we have made. The software is user-friendly, intuitive and offers us the tools to enable our business to grow. It is reassuring that they have an excellent support team who are always very helpful. I consider Optix Software as a fundamental Read more partner in our business
Alastair Wade Wade opticians (7 Sites)
Joined in 2006 | Previous System - Acuitas
We have found Optix to be the most comprehensive optometric management tool available. It not only looks after our patients records, but of equal importance it is the complete solution for every aspect of running and understanding the dynamics of our group of practices. The constant development of Read more the product ensures that our practices remain at the forefront of a rapidly changing professional business.