testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Gavin Rebello Patrick and Menzies (3 Sites)

Joined in 2011 | Previous System - Focus

Three rings: That’s the longest I have had to wait to speak to a real person who genuinely wants to help my business continue to grow and succeed. Optix is not just a posh diary, it gives me all the key information I need to make the best decisions for me, my team and my business. Switching to Read more

Andrew KeyesKeyes Eyecare

Joined in 2014 | Previous System - Focus

A move to a new PMS is never an easy decision but our dealings with Optix have demonstrated their commitment to being a market leader PMS provider with exceptional customer service. We had a difficult start and concerns about how we'd manage with the new system in the first couple of weeks which Read more

Helen MorrisCardiff University

Joined in 2008 | Previous System - Optisoft

We have been very satisfied users of Optix for the last 5 years. The system provides an efficient way to carry out many of our tasks and is a very comprehensive system. The support team have given us a good aftercare service as well

Paul Graves Bodys Opticians (3 Sites)

Joined in 2008 | Previous System - See 20/20

Using our previous practice management systems, and we've had a few, always felt like wading through treacle, by comparison using Optix feels like swimming with the tide under us.

Hassan MohamadDocker & Wilson

Joined in 2010 | Previous System - Optinet

Having been Optix users for over 3 years now, I can genuinely say it was one of the best business decisions I ever made. Although moving systems is always tough, the control that Optix has given us over our KPIs, business intelligence, Direct Debit payments and general practice tasks is Read more

Rod Mason 4 Sight Opticians (7 Sites)

Joined in 2008 | Previous System - PCS

We have been using Optix now for over 5 years and it has become an integral part of our practices. During that time we have seen the system grow into a comprehensive management package that encompasses all you need to run a busy patient focused practice on a day to day basis (diary, record Read more

Andy OrkneyR A Orkney Ltd

Joined in 2013 | Previous System - Optinet

We have been running our small market town practice through Optix software for 7 months now and use as much of the system as we can: diary, patient recall, GOS forms, all till transactions, all our clinical records, all contact lens and spectacle dispensing records, direct debits and utilize the Read more

Richard PetrieRichard Petrie Optometrists

Joined in 2008 | Previous System - IRIS

We changed to Optix nearly five years ago. Since then I have had no reason to regret the move at any time. Outstanding among the many benefits I regularly appreciate are the security afforded by their regular remote backups; the ease of moving from one record to another during a consultation; the Read more

Patrick Myers Myer La Roche

Joined in 2008 | Previous System - New setup

In my opinion, Optix is one of the best practice management systems on the market. It works best in a paperless environment and has an advanced audit trail which is fantastic at meeting record keeping requirements. The Business Intelligence feature is easy to use and customise to suit the need of Read more

Ian Wallwork Wallwork Opticians

Joined in 2007 | Previous System - Acuitas

We were early adopters moving in Dec 2007 and attempted to be paperless from the start, we already were with another software provider beforehand. We are a single practice unit and yet feel that we are important to Optix. They are superbly efficient in their support, particularly compared to Read more

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