You can use this drop down to filter by previous PMS system usedRoyston Bayfield Bayfields Opticians (5 Sites)
Joined in 2006 | Previous System - Focus
A great product with fantastic support, I couldn’t be happier.
The team at Optix are always innovating, working out what you want from a practice management system, before you even know what it is that you want.
As a company we only want to deal with the best that is why we chose to work Read more alongside Optix, they are one of the most important relationships we have. The success of any business or practice is as good as the foundation you build it on and Optix certainly gives you a great foundation to build on.
Claire AnsteeAnstee & Proctor Opticians
Joined in 2012 | Previous System - Optisoft
The Optix system is a joy to use , it is well laid out and very user friendly. We have been using it for just over a year now, and have found it to be great value for money. The BI reporting saves me hours of trawling through KPI figures and they are neatly displayed with year on year comparisons. Read more Trevor and his team are always extremely helpful, and efficient. Comments for improvement to the system are taken on board and implemented if logistically possible. The forum is also a very useful tool as it is a way of networking with other practitioners of ways to improve your practice, or just to find an out of stock frame or have a general rant about the complexities of modern life !
I can highly recommend Optix as a valuable tool for any developing practice.
Simon FalkSimon Falk Eyecare
Joined in 2013 | Previous System - See 20/20
We had planned a 3 month window in which to change PMS systems to Optix. Our previous supplier decided they would threaten to cut us off over a bank holiday weekend. The team at Optix, sorted data transfer and had us up and running and trained enough to work within 3 days.
Having now used the Read more system for less than 40 days, it is already like a good friend. What we don't know, support sort quickly and the system is so intuitive, you can generally work it out.
As for the business intelligence, we have barely scratched the surface, but we know we are empowered"
Our senior receptionist who has embraced, grudgingly IT over the years commented the other day "I really like this new system"
Says it all really
Peter TurnerTurners Opticans
Joined in 2012 | Previous System - Focus
I have been through several IT installs and Optix is far and above the best experience we have had, their service & support has been fabulous and Matthew & Anthony were brilliant at our installation and on-site training.
I have been simply amazed at how well the system works, but to be honest the Read more stand out feature for me is the Optix team; whoever we speak to is friendly, relaxed and helpful, they can always answer questions/fix problems so quickly that on the rare occasion I have had to call I can do this confidently between appointments with no break in the smooth flow of the clinic (at least not for IT issues anyhow...).
A whole world away from my last PMS provider who had an 8 hour response time and did not appear to understand the software they provided!
Very many thanks again - highly recommended to anyone in the market for a fabulous IT system for their practice(s).
Charles Bill Bill Opticians (4 Sites)
Joined in 2010 | Previous System - Bespoke
I am a great supporter of Optix. I have used them for some years and have been very pleased with the complete package. The software is not just a booking and record system but a package able to run multiple sites. It is very reassuring to know that with the software there is a great support team Read more behind to help with all you needs. I am very happy to recommend this product and have done.
Paul BoyleC4 Sightcare (4 Sites)
Joined in 2003 | Previous System - New setup
As a long standing Optix Enterprise multi-site user it is not an exaggeration to say that it has positively transformed and enhanced the way we operate our business. Optix enables an invaluable overview of the business at all times, especially using the BI reporting.
Our adoption of the Direct Read more Debit System has provided marked improvements in terms of efficiency and flexibility with our regular payment plans also.
We have demonstrated Optix to several independent colleagues , many of them are now Optix users themselves. I honestly believe that Optix is the best Optical Practice Management System available.
Jeremy Heynes Barraclough and Stiles Opticians (6 Sites)
Joined in 2007 | Previous System - Bespoke
We have been users of Optix Software since 2007 and believe it is the best optically orientated business and patient management system on the market today. A truly versatile product backed up by the friendliest, most accessible and knowledgeable customer services team I have experienced. I can’t Read more praise Optix enough.
Graham Ackers T H Collison Opticians (18 Sites)
Joined in 2007 | Previous System - Optisoft
It’s difficult to put into words how good Optix is, that’s because it’s seamless and an integral part of our business. I can honestly say that having tried the other major systems available, Optix gives us the tools and professional support to operate our business at a different level.
Patrick Myers Myer La Roche
Joined in 2008 | Previous System - New setup
In my opinion, Optix is one of the best practice management systems on the market. It works best in a paperless environment and has an advanced audit trail which is fantastic at meeting record keeping requirements. The Business Intelligence feature is easy to use and customise to suit the need of Read more any Eye Care Practitioner
Stuart HendersonGT Harvey & Partners
Joined in 2013 | Previous System - Focus 2
Having had a very disappointing and disillusioning experience with our previous software supplier we took the decision to move to Optix Business management software earlier this year.
From the first contact with Trevor I have been most impressed by not only the professionalism of the company but Read more also the willingness of all the Optix staff to help.
The Optix software is an excellent product and we've been delighted with how quickly we have learnt to use it and how logical it is for even the least computer literate members of staff to understand.
While we've only had the system for one month, we are already expanding our use of the system to explore it's full potential.
I have no doubt that we have made an excellent business decision in moving to Optix and would strongly recommend it to any practice."