testimonials

Charles Bill Bill Opticians (4 Sites)

Joined in 2010 | Previous System - Bespoke

I am a great supporter of Optix. I have used them for some years and have been very pleased with the complete package. The software is not just a booking and record system but a package able to run multiple sites. It is very reassuring to know that with the software there is a great support team Read more behind to help with all you needs. I am very happy to recommend this product and have done.

Sam Baird Sam Baird Opticians (5 Sites)

Joined in 2009 | Previous System - See 20/20

The deployment is painless and the support great. Optix does more than it says on the tin, it exceeds our demands and has us outperforming the big boys. We know how each branch, product and individual is actually performing, and this is empowering. Our business has never been better controlled.

Katherine Long Dalton-Brown & Long Optometrists

Joined in 2008 | Previous System - New setup

We joined the Optix Team in 2008 and although we operate from sunnier climes in the Caribbean with a different national health system we have found the Optix programme made a tremendous improvement to our business. The Optix team worked assiduously in setting up the programme liaising with Read more technicians in Trinidad and ensuring that we obtained the best possible operation with the Optix Programme. We are an independent practice and are delighted to be part of the Optix group where we can network with other members in the Usergroup. The support from the Optix team and through the Usergroup is second to none when it comes to matters related to Optix, optometry and running an optical business.

Jonathan HallJonathan Hall Opticians

Joined in 2011 | Previous System - Optisoft

We believe Optix to be the only practice management software that will help us take our practice to the next level. We feel it surpasses all others already and that their philosophy means that we are totally confident it will continue to evolve ahead of the competition. A vibrant company in a sea Read more of mediocrity!

Elizabeth Evans Evans Opticians

Joined in 2008 | Previous System - Bespoke

Would I recommend Optix as a practice management system? Absolutely! Firstly it is really user friendly. Right from the start we all used Optix very quickly. Any help we needed was readily given by Optix staff. This is one of its great features. Optix staff are readily available by phone and Read more incredibly helpful. So any problems are sorted out straight away either via the phone line or via the Internet, as support staff remotely access our screens and sort out any problems. This becomes invaluable as you start to get to grips with more of the functions of Optix for example the Direct Debit facility. Optix staff want you to become competent in Optix and really do encourage you to make full use of it not just as very useful online diary and storage of patient data but as a very powerful business tool. Optix is a very forward thinking company and hence through their continuing innovation and development I am being pushed to develop my practice too. Optix is now invaluable in the running of my business.

Douglas MillarBird & Fairley

Joined in 2007 | Previous System - Bespoke

For me the change to Optix has probably been the best business decision I have made. Optix is a superb tool that interacts with your patient at every part of the patients journey. It is so flexible that you can use as much or as little as you want without making things complicated, but the more you Read more use the better it gets.

As a company Optix is great to work with from outstanding phone support, to in practice training and yearly user group meetings not to mention the online forum.

I have no hesitation in recommending Optix to any Optician from a single site to small groups.

John RoseJohn Rose Eyecare

Joined in 2007 | Previous System - Optisoft

I have no difficulty in recommending Optix as a product. I have been using it for nearly 6 years having tried and used three other well known software providers .... like most independents I am never satisfied ... no matter how good something is we always want the next improvement... a bit like Read more contact lenses!!

I have always found the support exceptional ... there is always someone to help at the end of the phone with an immediate response ( unlike other providers) even though the user base has grown enormously.

It does what it says on the tin and Trevor and his team are always looking to improve the product in innovative ways and listen to the requests of his users .... design by committee never works well, however Trevor and his exceptional team are able to take the best suggestions plus loads of innovations of their own and are constantly improving the product ....

Graham Ackers T H Collison Opticians (18 Sites)

Joined in 2007 | Previous System - Optisoft

It’s difficult to put into words how good Optix is, that’s because it’s seamless and an integral part of our business. I can honestly say that having tried the other major systems available, Optix gives us the tools and professional support to operate our business at a different level.

Gerard FernandesLynne Fernandes Optometrists

Joined in 2013 | Previous System - See 20/20

Choosing a PMS system is one of the most important decisions to make as an owner. We've had Optix for one month and we're absolutely confident we've made the right move. Just exploring the BI has reduced admin for our managers and e-mails for me to read and send. The support is friendly, on tap Read more and efficient. Everything exhibits an attention to detail. The user conference and forum show a confidence in their product and service, that is matched by opinions from experienced Optix users. Lynne and I are now looking forward to having a partner in our business growth.

Finlay RosenburghRosenburgh Optometrists

Joined in 2010 | Previous System - Focus

We’ve used other practice software before BUT I’ve never had the standard of service we get from Optix they treat all clients as special so I thought I should return the compliment What makes Optix special? What makes Optix tix? It’s all their good folks who’ll get you out of a fix! Read more

Pleasant chaps, and now two chapesses

will help sort out all of your messes.



TeamViewer ON and here they come,

controlling your screen,

saving the hour,

I’m sure they have some Superpower.



They have terrific software and tools for business too.

Intelligence they call it, which will definitely help you

to improve your margins and make lots of dosh.

So you can buy a new Beemer or Porsche.



and more importantly get time off to play golf!