You can use this drop down to filter by previous PMS system usedRichard PetrieRichard Petrie Optometrists
Joined in 2008 | Previous System - IRIS
We changed to Optix nearly five years ago. Since then I have had no reason to regret the move at any time. Outstanding among the many benefits I regularly appreciate are the security afforded by their regular remote backups; the ease of moving from one record to another during a consultation; the Read more wide range of business data available whenever I want it; the remarkably cost efficient remote mailing service; the way upgrades happen overnight so as not to waste practice time and above all the fantastic support on the rare occasions that it is needed.
Jonathan HallJonathan Hall Opticians
Joined in 2011 | Previous System - Optisoft
We believe Optix to be the only practice management software that will help us take our practice to the next level. We feel it surpasses all others already and that their philosophy means that we are totally confident it will continue to evolve ahead of the competition. A vibrant company in a sea Read more of mediocrity!
Paul BreenBreen Opticians
Joined in 2012 | Previous System - New setup
I can highly recommend Optix .The whole package-software,staff and back up are first class and it has made running our first practice so much easier.Nothing is too much trouble to Trevor and his team.Pretty much a hassle free experience and long may it continue!!
Abbas Jaffer Family Eyecare
Joined in 2010 | Previous System - Bespoke
We migrated to Optix from an older software package at the end of 2010 and have not looked back. Optix has all the usual features one expects from practice software but particularly excels in its marketing and reporting options. The BI feature in Optix has given us a much better idea about the Read more performance of different areas of our business and has allowed us to set and measure goals more effectively. I would recommend it highly.
John EdwardsRobert Stanley Opticians (6 Sites)
Joined in 2007 | Previous System - PCS
We chose Optix because it has the most cutting edge system for communication with our Customers and the best Business Intelligence package on the market - allowing simple, instant access to the most important performance indicators that are critical to running our business. In truth though, we may Read more have chosen a different system if it wasn't for the excellent team behind Optix. They are focussed on their Customers, knowledgeable and never patronising when you ask a silly question. The ethos that runs through their business spreads from the top down and is reflected in everything that they do - delivering a valuable and constantly improving software system that helps you concentrate on what is important in your company.
Claire AnsteeAnstee & Proctor Opticians
Joined in 2012 | Previous System - Optisoft
The Optix system is a joy to use , it is well laid out and very user friendly. We have been using it for just over a year now, and have found it to be great value for money. The BI reporting saves me hours of trawling through KPI figures and they are neatly displayed with year on year comparisons. Read more Trevor and his team are always extremely helpful, and efficient. Comments for improvement to the system are taken on board and implemented if logistically possible. The forum is also a very useful tool as it is a way of networking with other practitioners of ways to improve your practice, or just to find an out of stock frame or have a general rant about the complexities of modern life !
I can highly recommend Optix as a valuable tool for any developing practice.
David SamuelEyesite Opticians (4 Sites)
Joined in 2010 | Previous System - Bespoke
Choosing the right computer system for your business is essential for success. Having used Optix for two and a half years now, I am confident we made the right decision for Eyesite. They have a good understanding of the business side of optics with the Business Intelligence module, as well as Read more developing the clinical, dispensing and reception elements to help run a practice more efficiently and effectively on a day to day basis.
I would encourage people thinking about changing systems to look very closely at what they need from a system and spend the necessary time to ensure they make the right choice.
Brian Montgomery Montgomery Optometrists (4 Sites)
Joined in 2007 | Previous System - Metspex
We have been delighted with the performance of the Optix system. It does what it says on the tin. It is a business system which has a few operating quirks which are all on the Optix wish list for future fixes. It is a reliable system giving good recall and details for marketing and patient contact. Read more The Direct Debit facility is flexible allowing collections for both spectacles and contact lenses.
The support team are excellent when called upon even for some small simple problems.
We looked long and hard before changing our old system and haven't been disappointed by the choice we made.
Bob Thomas-Carter Thomas Carter Opticians
Joined in 2010 | Previous System - Bespoke
Support desks get a lot of bad press, they are the sharp end of customer service. Optix are a case study of how to run a good support desk. The staff are approachable not remotely defensive and keep listening until they understand the issue. They also stick with the issue even if it’s not a Read more quick fix.
Justin Hardy Classic Eyes (2 Sites)
Joined in 2011 | Previous System - Acuitas
Since migrating to Optix from our previous management software, we have been very happy with the programme itself as well the support in particular. The support team are always very willing to sort any queries out instantly. The features of optix we have really found excellent are the Direct Debit Read more module as well as the remote postage system which both work exceptionally well and have saved us a lot in both time and expense. Another feature which has proved invaluable is the user forum which has provided solutions and inspiration to many issues related to the day to day running of our practices.