You can use this drop down to filter by previous PMS system usedDavid SamuelEyesite Opticians (4 Sites)
Joined in 2010 | Previous System - Bespoke
Choosing the right computer system for your business is essential for success. Having used Optix for two and a half years now, I am confident we made the right decision for Eyesite. They have a good understanding of the business side of optics with the Business Intelligence module, as well as Read more developing the clinical, dispensing and reception elements to help run a practice more efficiently and effectively on a day to day basis.
I would encourage people thinking about changing systems to look very closely at what they need from a system and spend the necessary time to ensure they make the right choice.
David HarrisbergMiltons Eyecare
Joined in 2004 | Previous System - Optisoft
Miltons Eyecare was one of the first practices to make use of Optix Software. Over the last 10 to 12 years Optix has made huge advances in the Optometric Soft Wear field to what I believe is today the Industry Standard. The company never stands still. It listens to the needs of its customers which Read more in itself drives progress.
Support is great. Optix is vast. One can make use of the different modules to suit individual practice needs. I am sure the BI Module is the most advanced of any contemporary program available.
Although we ourselves do not use Optix in it’s full capacity I can only say that we have been totally happy with the service received and hence have never felt the need to move away.
Peter TurnerTurners Opticans
Joined in 2012 | Previous System - Focus
I have been through several IT installs and Optix is far and above the best experience we have had, their service & support has been fabulous and Matthew & Anthony were brilliant at our installation and on-site training.
I have been simply amazed at how well the system works, but to be honest the Read more stand out feature for me is the Optix team; whoever we speak to is friendly, relaxed and helpful, they can always answer questions/fix problems so quickly that on the rare occasion I have had to call I can do this confidently between appointments with no break in the smooth flow of the clinic (at least not for IT issues anyhow...).
A whole world away from my last PMS provider who had an 8 hour response time and did not appear to understand the software they provided!
Very many thanks again - highly recommended to anyone in the market for a fabulous IT system for their practice(s).
Abbas Jaffer Family Eyecare
Joined in 2010 | Previous System - Bespoke
We migrated to Optix from an older software package at the end of 2010 and have not looked back. Optix has all the usual features one expects from practice software but particularly excels in its marketing and reporting options. The BI feature in Optix has given us a much better idea about the Read more performance of different areas of our business and has allowed us to set and measure goals more effectively. I would recommend it highly.
Louise Jelley Andrew Jelley Opticians (2 Sites)
Joined in 2008 | Previous System - New setup
Amongst the many impressive features of the service is the very comprehensive and immediate help line. Nothing is too much trouble for the very patient people of Optix! As we use more and more of its functions, we don’t know how we ever operated without Optix.
Jason Rickaby Jason Rickaby Opticians (2 Sites)
Joined in 2009 | Previous System - IRIS
We came to Optix from IRIS, the whole transfer process was smooth and cause surprisingly few worries. The system works very well, is stable and the knowledge that all of our data is safe and off site is invaluable when environment agency tell us that we are about to flood again!
The software is Read more very intuitive as shown by how little we have to use support, but when we do it's great that everyone knows your name, the practice and is enthusiastic and informative.
I would thoroughly recommend Optix especially if you are starting out in IT integration as the team are so helpful and the initial outlay is modest and transparent - there really are no hidden extras.
Simon BrowningSimon Browning Optometrist
Joined in 2007 | Previous System - New setup
I have used the Optix system for some years now. Whilst not using the full system available through our own choice I have found that this has been no obstacle to the use of the highly efficient system. Not only does the product do everything that it states it will, but the backup and customer Read more service is of the highest standards.
This is s truly professional product from a truly professional company dedicated to delivering some of the highest standards of service I have ever come across in the field of optometry.
Tony LawrenceThe Vision Centre
Joined in 2004 | Previous System - New setup
We are in our tenth year as a user of Optix and quite simply it has become the cornerstone of our practice! it is simple to use, quick to respond, robust and reliable. I Have used many practice management systems both 'off the shelf' and 'bespoke' and quite simply none of them are a shade on Optix. Read more Our Optometrist loves the clinical modules, the staff love the diary and dispensing modules, My wife loves the administration functions and I get a fantastic insight into the performance of my business from the Business Intelligence module. The functionality of the system pays for itself in man hours saved, allowing us to focus more time on our patients. If you are thinking of switching to Optix, it really is a no brainer!
Deven Lakhani Hammond Opticians
Joined in 2009 | Previous System - Focus
We have been using Optix since October 2009 and have been impressed with its functionality and versatility. The fact that new ideas are constantly introduced is great, and the support team are amazing.
Mike EdmansGardiner Opticians
Joined in 2012 | Previous System - SDS
Gardiner Opticians introduced Optix 6 months ago, having used paper for virtually everything before - we had more filing cabinets than anything else in the practice.
After a few weeks of entering our product catalogues into the system, we moved over to Optix overnight. All our systems were running Read more on Optix - clinical records, dispensing, recall letters, the till, product catalogues and ordering. It was a tough week or two adapting our whole way of working, but within a few weeks everyone was beginning to appreciate the benefits it could bring.
The support and training involved in moving from systems where virtually everything was done on paper to a completely computerised system in a matter of weeks was enormous. Optix support has been excellent all along. We can now access business information in seconds that previously took hours of painstaking analysis of paper records. We can finally start thinking about moving out some of those filing cabinets. I can’t imagine how we managed without it for so long!