testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Peter TurnerTurners Opticans

Joined in 2012 | Previous System - Focus

I have been through several IT installs and Optix is far and above the best experience we have had, their service & support has been fabulous and Matthew & Anthony were brilliant at our installation and on-site training. I have been simply amazed at how well the system works, but to be honest the Read more

Finlay RosenburghRosenburgh Optometrists

Joined in 2010 | Previous System - Focus

We’ve used other practice software before BUT I’ve never had the standard of service we get from Optix they treat all clients as special so I thought I should return the compliment What makes Optix special? What makes Optix tix? It’s all their good folks who’ll get you out of a fix! Read more

Ian Chalmers Chalmers Opticians

Joined in 2012 | Previous System - Focus

After receiving many recommendations from both industry and fellow professionals we felt we needed to, at the very least, look at Optix for our future practice needs. We needed a system that provided us with better information to manage the business side of the practice, as well as make a Read more

Stuart HendersonGT Harvey & Partners

Joined in 2013 | Previous System - Focus 2

Having had a very disappointing and disillusioning experience with our previous software supplier we took the decision to move to Optix Business management software earlier this year. From the first contact with Trevor I have been most impressed by not only the professionalism of the company but Read more

Robb ScottDyer & Scott Opticians (2 Sites)

Joined in 2009 | Previous System - IRIS

Optix has enabled us to feel secure in our patient records and given us detailed knowledge of how the business is functioning on a daily basis. After nearly 30 years of running the business "by the seat of our pants" it has given us great peace of mind and a secure basis to grow the business. The Read more

Alan McCandlessMcCandless Opticians

Joined in 2013 | Previous System - Acuitas

Optix has been a transformation to our practice management. It works faultlessly and any queries are dealt with immediately by support. The biggest difference that sets Optix apart is its superb support team who are so helpful and knowledgeable and consistently over deliver. The forum is also Read more

Luisa Simo Plymouth University

Joined in 2012 | Previous System - New setup

We have installed Optix in our University clinic because its highly clinical approach. We believe our students will find it easy to learn. The technical support offered is excellent.

Justin Hardy Classic Eyes (2 Sites)

Joined in 2011 | Previous System - Acuitas

Since migrating to Optix from our previous management software, we have been very happy with the programme itself as well the support in particular. The support team are always very willing to sort any queries out instantly. The features of optix we have really found excellent are the Direct Debit Read more

James Davies Arbuthnot Opticians (2 Sites)

Joined in 2009 | Previous System - Focus

Having moved to Optix from our previous electronic practice records system in 2009 we have found Optix to revolutionise the way we run our practice. It makes marketing to our patients a very straight forward process and the Remote Printing recall system allows us to send high quality letters to our Read more

Jason Rickaby Jason Rickaby Opticians (2 Sites)

Joined in 2009 | Previous System - IRIS

We came to Optix from IRIS, the whole transfer process was smooth and cause surprisingly few worries. The system works very well, is stable and the knowledge that all of our data is safe and off site is invaluable when environment agency tell us that we are about to flood again! The software is Read more

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