testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Stephen Brophy Rifkind & Brophy Optometrists

Joined in 2003 | Previous System - Optinet

I have used Optix for many years including its predecessor, and find Optix to be an excellent, stable practice management system. Its clinical record system and BI reporting makes analysis easy. The system has evolved over the years in response to customer feedback and continues to do so. All of Read more

Tony LawrenceThe Vision Centre

Joined in 2004 | Previous System - New setup

We are in our tenth year as a user of Optix and quite simply it has become the cornerstone of our practice! it is simple to use, quick to respond, robust and reliable. I Have used many practice management systems both 'off the shelf' and 'bespoke' and quite simply none of them are a shade on Optix. Read more

Vik JuggessurChelmer Village Opticians

Joined in 2009 | Previous System - Focus

Compared to other software management systems used (Optisoft, Iris and briefly See2020), for us, the package is by far the most comprehensive and secure without having to worry about modules, backups or upgrades. The system works well and even when you think it is working effectively, through the Read more

Claire RangerHammond and Dummer Opticians

Joined in 2010 | Previous System - Optisoft

Apart from a great Practice Management System (that does everything you want it to do and more) and fantastic support staff (who are so knowledgeable and helpful), Optix is also a community of positive, like-minded people who all want to have the best and give the best to their patients and staff.

Mark Ross Black & Lizars (26 Sites)

Joined in 2010 | Previous System - Focus

Optix is now the clear market leader in providing real time management information which is critical to all optical businesses during these challenging economic times. The system is fully scalable and has helped facilitate the smooth expansion of our practice network at a time when other optical Read more

Bob Thomas-Carter Thomas Carter Opticians

Joined in 2010 | Previous System - Bespoke

Support desks get a lot of bad press, they are the sharp end of customer service. Optix are a case study of how to run a good support desk. The staff are approachable not remotely defensive and keep listening until they understand the issue. They also stick with the issue even if it’s not a Read more

Gerard FernandesLynne Fernandes Optometrists

Joined in 2013 | Previous System - See 20/20

Choosing a PMS system is one of the most important decisions to make as an owner. We've had Optix for one month and we're absolutely confident we've made the right move. Just exploring the BI has reduced admin for our managers and e-mails for me to read and send. The support is friendly, on tap Read more

Jigna Teli Linklaters Opticians (2 Sites)

Joined in 2011 | Previous System - Optisoft

We have two busy independent practices in Kent and were frustrated with the limitations of our last practice management system. We have now had Optix for 2 years and have never looked back. The functionality is far superior to anything else we looked at - the Direct Debit module is easy to use and Read more

Skates Kothari Visionary Eyecare (2 Sites)

Joined in 2009 | Previous System - Bespoke

Optix is an evolving professional practice management solution for optometry practice, run by a company who truly listens to its customers and provides generous support

Michael Harris Michael Harris Opticians

Joined in 2007 | Previous System - SDS

I have been a happy Optix user since 2007. The software helps to run a modern, efficient practice and keeps relevant information at my fingertips. The reporting from Optix BI means that I know far more about my practice performance than before for minimal additional effort on my part. The support Read more

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