testimonials

Douglas MillarBird & Fairley

Joined in 2007 | Previous System - Bespoke

For me the change to Optix has probably been the best business decision I have made. Optix is a superb tool that interacts with your patient at every part of the patients journey. It is so flexible that you can use as much or as little as you want without making things complicated, but the more you Read more use the better it gets.

As a company Optix is great to work with from outstanding phone support, to in practice training and yearly user group meetings not to mention the online forum.

I have no hesitation in recommending Optix to any Optician from a single site to small groups.

Mark Ross Black & Lizars (26 Sites)

Joined in 2010 | Previous System - Focus

Optix is now the clear market leader in providing real time management information which is critical to all optical businesses during these challenging economic times. The system is fully scalable and has helped facilitate the smooth expansion of our practice network at a time when other optical Read more groups are struggling. I would happily recommend Optix to anyone seeking to upgrade their management information systems.

Vineet KorpalEye Smile

Joined in 2010 | Previous System - New setup

When deciding on software for our new practice I had several suppliers in mind including one which I had used for 10 years in my existing practice. My initial on-line demonstration with Trevor was an "eye opener". I was amazed at the detail and thought that went into the software and having Trevor Read more talk me through it personally was an honour. Having used Optix for nearly 4 years, I now have no hesitation in recommending Optix to everyone. I find the level of support second to none and all the staff are extremely capable of resolving any issues which may occur. Optix are continuously improving and responding to user feedback making this software an evolving product. Optix is not just an extremely effective clinical and business software it also comes with the benefit of a forum which facilitates Optix users dialogue on all optical and business topics. For me this unique package makes it the obvious choice for any progressive optical practice.

David BennettBrooks & Wardman Optometrists

Joined in 2003 | Previous System - New setup

When looking, some 10 years ago for a new practice management system I happened upon a new company on the market place. Being the inquisitive sort that I am, I dipped my toe in the fresh new water of this new company "Optix", used their system and I am delighted to say they have kept my boat Read more floating ever since.

Ever wishing to push forward the boundary of user friendliness and always listening to its customers, this company has done for this practice and for many others the huge favour of removing the not insignificant burden of records back up, record management, accounting, and practice admin tasks from the hum-drum of daily practice..

There is not one other optical management system out there which combines ease of use, intuitive interfaces and second-to-none support.

It is difficult to envisage how one practised all those yeas ago without the support and willingness to solve problems that the Software and the team behind optix. It is testament to their dedication and hard work that this software has become the de-facto standard to which all other optical managment systems must look.

I know that this all seems rather a "too-good-to-be-true" scenario, but I find it difficult to be critical about a piece of software the simply "does what its say on the tin" without fuss and has the support of a team of dedicated people, whose uniform belief that it is "product pride" is what business is all about.

Jason Rickaby Jason Rickaby Opticians (2 Sites)

Joined in 2009 | Previous System - IRIS

We came to Optix from IRIS, the whole transfer process was smooth and cause surprisingly few worries. The system works very well, is stable and the knowledge that all of our data is safe and off site is invaluable when environment agency tell us that we are about to flood again! The software is Read more very intuitive as shown by how little we have to use support, but when we do it's great that everyone knows your name, the practice and is enthusiastic and informative.

I would thoroughly recommend Optix especially if you are starting out in IT integration as the team are so helpful and the initial outlay is modest and transparent - there really are no hidden extras.

Justin Hardy Classic Eyes (2 Sites)

Joined in 2011 | Previous System - Acuitas

Since migrating to Optix from our previous management software, we have been very happy with the programme itself as well the support in particular. The support team are always very willing to sort any queries out instantly. The features of optix we have really found excellent are the Direct Debit Read more module as well as the remote postage system which both work exceptionally well and have saved us a lot in both time and expense. Another feature which has proved invaluable is the user forum which has provided solutions and inspiration to many issues related to the day to day running of our practices.

Luisa Simo Plymouth University

Joined in 2012 | Previous System - New setup

We have installed Optix in our University clinic because its highly clinical approach. We believe our students will find it easy to learn. The technical support offered is excellent.

Brain DavidsonBrain Davidson Opticians

Joined in 2012 | Previous System - Acuitas

I have found Optix a delight to deal with, and would have no hesitation recommending them to anyone. Trevor and his team go out of their way to provide an unparalleled support service to backup their product. True customer service always wins. Other software companies should take note!!!

Jonathan HallJonathan Hall Opticians

Joined in 2011 | Previous System - Optisoft

We believe Optix to be the only practice management software that will help us take our practice to the next level. We feel it surpasses all others already and that their philosophy means that we are totally confident it will continue to evolve ahead of the competition. A vibrant company in a sea Read more of mediocrity!

James Davies Arbuthnot Opticians (2 Sites)

Joined in 2009 | Previous System - Focus

Having moved to Optix from our previous electronic practice records system in 2009 we have found Optix to revolutionise the way we run our practice. It makes marketing to our patients a very straight forward process and the Remote Printing recall system allows us to send high quality letters to our Read more patients whilst saving money and staff time compared to conventional methods. Customer service is first class and the clinical records side is constantly being updated taking into account current users suggestions experiences.